Shipping & Payment Info

Shipping and Payment Information for Glowie Lights

Thank you for choosing Glowie Lights! Below, we outline all the details regarding shipping and payment to ensure a smooth and transparent shopping experience.

Shipping Information

1. Shipping Policy

• Free Shipping: We offer free shipping on all orders.
• Delivery Time: Orders are typically delivered within 5 to 8 working days.
• International Shipping: We ship globally, but delivery times may vary depending on the destination country.

2. Processing Times

• Orders are processed within 1-2 business days after payment confirmation.
• Delays during holidays or peak seasons may occur, but we will keep you informed.

3. Shipping Providers

We work with reliable shipping partners to ensure the safe and timely delivery of your orders.

4. Lost or Delayed Shipments

• While we strive to ensure all orders arrive on time, occasional delays may occur due to circumstances beyond our control.
• In the rare event of a lost shipment, we will assess the situation and provide a solution, including resending the product if necessary.

5. Tracking Information

You will receive a tracking number once your order has been dispatched, allowing you to monitor its progress in real-time.

Payment Information

1. Payment Methods

• We accept payments exclusively through PayPal to ensure a secure and hassle-free transaction process.

2. Advance Payment Policy

• All payments must be made in advance before the order is processed and shipped.

3. Currency

• Payments are processed in USD. If you’re purchasing from a different country, PayPal will handle currency conversion at its standard exchange rate.

4. Payment Security

• Your financial details are not stored on our website. All transactions are handled securely through PayPal’s encrypted systems.

5. Refunds and Cancellations

• Cancellations: Orders can be canceled before the product is dispatched. Contact us immediately if you wish to cancel.
• Refunds: Refunds are not applicable once the product has been shipped. For defective or damaged products, replacements will be provided as per our Returns Policy.

For any further questions or assistance regarding shipping or payment, feel free to contact us:

• Phone: (855) 713-3396
• Email: GlowieLights.N@gmail.com

Thank you for shopping with Glowie Lights!