Terms & Conditions

Terms and Conditions for Glowie Lights

Welcome to Glowie Lights! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and purchasing from Glowie Lights, you agree to these terms. If you disagree with any part of these terms, you must refrain from using our website.

1. Business Information

Glowie Lights is a legally registered business, offering high-quality physical goods. We operate globally and are committed to delivering an excellent customer experience.

2. Products and Usage

Glowie Lights offers physical goods without restrictions on usage. Customers are encouraged to review product details before purchase to ensure suitability.

3. Shipping Policy

• Shipping Costs: Shipping is completely free.
• Delivery Times: Orders are typically delivered within 5 to 8 working days.
• International Shipping: We offer international shipping; however, availability and delivery times may vary based on the destination.
• Delays or Lost Shipments: While we work with reliable shipping providers, if a shipment is delayed or lost, we will resolve the issue based on the situation to ensure customer satisfaction.

4. Returns, Refunds, and Cancellations

• Returns: Returns are not accepted once the product has been delivered. Customers are expected to review all product details before purchase.
• Cancellations: Orders can only be canceled before the product has been shipped.
• Damaged or Defective Products: Any damaged or defective items will be replaced with a new product.

5. Payment Terms

• Payment Methods: We accept payments exclusively through PayPal.
• Payment Policy: All payments must be made in advance at the time of purchase.

6. Privacy and Security

• Personal Information: Glowie Lights does not collect detailed personal information. All transactions are securely processed through PayPal.
• Privacy Policy: A comprehensive Privacy Policy is available on our website for your review.

7. Intellectual Property

• Copyrights: All content on the website, including images and text, is copyrighted by Glowie Lights.
• Trademarks: Glowie Lights holds exclusive rights to its branding.

8. Liability and Warranties

• Product Warranties: Glowie Lights provides warranties on products before they are delivered.
• Damages or Injuries: Any issues related to damages or injuries caused by our products will be addressed by replacing the item.

9. User Conduct

• All users are welcome to access the Glowie Lights website. However, fraudulent activities will result in immediate account suspension and possible legal action.

10. User Reviews

Only verified customers who have purchased a product may leave reviews. Reviews are moderated to ensure authenticity and relevance.

11. Dispute Resolution

We aim to resolve disputes internally whenever possible. If necessary, disputes will be resolved through legal action governed by the laws of the United States.

12. Contact Information

For any concerns, please contact us:

• Phone: (855) 713-3396
• Email: GlowieLights.N@gmail.com

13. Updates to Terms and Conditions

Glowie Lights reserves the right to update these Terms and Conditions periodically. Customers will be notified of significant changes through a notice on our website or via email.

By continuing to use Glowie Lights, you confirm that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Glowie Lights!